Nursing HomeInspections

Monroe Rehabilitation Center

Nursing home in Monroe, NC

Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

Call (704) 283-8548Send a messageMap ↗

Public-record details

Address
1212 Sunset Drive East, Monroe, NC 28112
Phone
(704) 283-8548
Listed under
For-profit
Medicare CCN
345254
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
147
Average residents per day
114
Ownership
For-profit, limited Liability company
Legal business name
Monroe Rehabilitation Center LLC
Chain
Sovereign Healthcare Holdings (43 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 30, 1986
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345254. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 19, 2026. CMS lists 21 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 8, 2023 to Mar 19, 2026): 8 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Mar 19, 2026Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights		D
Potential for more than minimal harm, isolated
Sep 30, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 30, 2025Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental · complaint inspection		E
Potential for more than minimal harm, pattern
Sep 30, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		G
Actual harm, isolated
Apr 17, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
Jan 8, 2025Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights		B
Potential for minimal harm, pattern
Jan 8, 2025Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State…
Resident Rights		C
Potential for minimal harm, widespread
Jan 8, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 8, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 8, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 8, 2025Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 8, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 21. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $61,174 and 1 denial of Medicare payment for new admissions in the last three years.

Sep 30, 2025Fine: $28,243
Apr 17, 2025Fine: $16,985
Jan 22, 2025Fine: $4,246
Jan 22, 2025Payment denial for 7 days from Apr 22, 2025
Jan 8, 2025Fine: $11,700

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.59 hours
Registered nurse (RN) time per resident per day
0.51 hours
Nurse aide time per resident per day
2.09 hours
Total nurse staffing on weekends
3.10 hours
Nursing staff turnover (yearly)
53%
RN turnover (yearly)
69%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Monroe

Jesse Helms Nursing Center1411 Dove Street · Monroe, NC 28111 · (980) 993-3280 · Nonprofit5 health citations in 3 inspection cycles · last standard inspection Aug 14, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Stratford Manor Health & Rehab204 Old Highway 74 East · Monroe, NC 28112 · (704) 800-0601 · For-profit20 health citations in 3 inspection cycles · last standard inspection Apr 10, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)PruittHealth-Union Pointe3510 West Highway 74 · Monroe, NC 28110 · (704) 291-8500 · For-profit33 health citations in 3 inspection cycles · last standard inspection May 12, 2025 · $197,532 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 4 in Monroe →