Autumn Care of Marshville
Nursing home in Marshville, NC
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 311 W Phifer Street, Marshville, NC 28103
- Phone
- (704) 624-6643
- Listed under
- For-profit
- Medicare CCN
- 345268
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 110
- Average residents per day
- 80
- Ownership
- For-profit, corporation
- Legal business name
- Autumn Corporation
- Chain
- Saber Healthcare Group (126 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 1, 1987
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 12, 2026. CMS lists 15 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 22, 2023 to Feb 12, 2026): 9 from complaint inspections, 6 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 12, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Feb 12, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Feb 12, 2026 | Ensure that residents are free from significant medication errors. | D |
| Feb 12, 2026 | Provide or obtain dental services for each resident. | D |
| Aug 21, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Jan 24, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Nov 20, 2024 | Post nurse staffing information every day. | C |
| Nov 20, 2024 | Provide and implement an infection prevention and control program. | D |
| Sep 26, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J |
| Sep 26, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J |
| Sep 26, 2024 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J |
| Sep 26, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J |
Fines and payment denials
CMS records 4 fines totalling $44,751 in the last three years.
| Aug 21, 2025 | Fine: $15,015 |
| Jan 24, 2025 | Fine: $12,935 |
| Sep 26, 2024 | Fine: $8,400 |
| Sep 26, 2024 | Fine: $8,401 |
Staffing
- Total nurse staffing per resident per day
- 3.31 hours
- Registered nurse (RN) time per resident per day
- 0.30 hours
- Nurse aide time per resident per day
- 2.11 hours
- Total nurse staffing on weekends
- 2.94 hours
- Nursing staff turnover (yearly)
- 53%
- RN turnover (yearly)
- 67%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.