Whispering Pines Nursing & Rehab Center

Public-record details

Address

523 Country Club Drive, Fayetteville, NC 28301

Phone

(910) 488-0711

Listed under

For-profit, 4–5 star overall rating

Medicare CCN

345348

Overall star rating

5 of 5 ★★★★★

Health inspection rating

5 of 5

Staffing rating

4 of 5

Quality measures rating

4 of 5

Certified beds

86

Average residents per day

70

Ownership

For-profit, corporation

Legal business name

Cumberland Care, INC.

Chain

Century Care Management (7 facilities)

Certified for

Medicare and Medicaid

First approved by Medicare/Medicaid

Jan 22, 1991

Changed ownership in last 12 months

No

Continuing care retirement community

No

Located inside a hospital

No

Resident or family council

Resident council

Sprinklers in all required areas

Yes

CMS certification number 345348. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 17, 2025. CMS lists 3 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 14, 2022 to Feb 16, 2024): 1 from complaint inspections, 1 at the “actual harm” level or higher.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,512 in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day

4.34 hours

Registered nurse (RN) time per resident per day

0.40 hours

Nurse aide time per resident per day

3.15 hours

Total nurse staffing on weekends

3.52 hours

Nursing staff turnover (yearly)

41%

RN turnover (yearly)

29%

Administrators who left in the past year

1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.