Whispering Pines Nursing & Rehab Center
Nursing home in Fayetteville, NC
Medicare & Medicaid certified5★ overall (CMS)
We send it to Whispering Pines Nursing & Rehab Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (910) 488-0711.
Public-record details
- Address
- 523 Country Club Drive, Fayetteville, NC 28301
- Phone
- (910) 488-0711
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 345348
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 86
- Average residents per day
- 72
- Ownership
- For-profit, corporation
- Legal business name
- Cumberland Care, INC.
- Chain
- Century Care Management (7 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 22, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 30, 2026. CMS lists 5 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 16, 2024 to Jul 30, 2026): 2 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 30, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jul 30, 2026 | Ensure each resident receives an accurate assessment. | D |
| Jul 30, 2026 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Feb 16, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D |
| Feb 16, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
Fines and payment denials
CMS records 1 fine totalling $8,512 in the last three years.
| Feb 16, 2024 | Fine: $8,512 |
Staffing
- Total nurse staffing per resident per day
- 4.51 hours
- Registered nurse (RN) time per resident per day
- 0.42 hours
- Nurse aide time per resident per day
- 3.34 hours
- Total nurse staffing on weekends
- 3.66 hours
- Nursing staff turnover (yearly)
- 33%
- RN turnover (yearly)
- 17%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Fayetteville
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error