Highland House Rehabilitation and Healthcare
Nursing home in Fayetteville, NC
Medicare & Medicaid certified2★ overall (CMS)
We send it to Highland House Rehabilitation and Healthcare if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (910) 488-2295.
Public-record details
- Address
- 1700 Pamalee Drive, Fayetteville, NC 28301
- Phone
- (910) 488-2295
- Listed under
- For-profit, No fines or payment denials in 3 years
- Medicare CCN
- 345353
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 106
- Average residents per day
- 95
- Ownership
- For-profit, limited Liability company
- Legal business name
- Liberty Commons Nursing and Rehabilitation Center of Highland
- Chain
- Liberty Senior Living (37 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 5, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 13, 2026. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 19, 2024 to Mar 13, 2026): 11 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 13, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Mar 13, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Mar 13, 2026 | Ensure each resident receives an accurate assessment. | D |
| Mar 13, 2026 | Assist a resident in gaining access to vision and hearing services. | D |
| Mar 13, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Mar 13, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Dec 19, 2024 | Honor the resident's right to manage his or her financial affairs. | B |
| Dec 19, 2024 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Dec 19, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| Dec 19, 2024 | Ensure each resident receives an accurate assessment. | D |
| Dec 19, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Dec 19, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.37 hours
- Registered nurse (RN) time per resident per day
- 0.36 hours
- Nurse aide time per resident per day
- 2.12 hours
- Total nurse staffing on weekends
- 3.09 hours
- Nursing staff turnover (yearly)
- 65%
- RN turnover (yearly)
- 89%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Fayetteville
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