Nursing HomeInspections

Eckerd Living Center

Nursing home in Highlands, NC

Medicare & Medicaid certified5★ overall (CMS)

Call (828) 526-1315Send a messageMap ↗

Public-record details

Address
250 Hospital Drive, Highlands, NC 28741
Phone
(828) 526-1315
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
345437
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
5 of 5
Quality measures rating
3 of 5
Certified beds
80
Average residents per day
45
Ownership
For-profit, partnership
Legal business name
Mh Eckerd Living Center LLLP
Chain
Hca Healthcare (3 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 28, 1993
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
Yes
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345437. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 10, 2026. CMS lists 7 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 28, 2023 to Apr 10, 2026): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 10, 2026Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 10, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 10, 2026PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 10, 2026Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated
Feb 19, 2025Dispose of garbage and refuse properly.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Feb 19, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Sep 28, 2023Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration		F
Potential for more than minimal harm, widespread

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.35 hours
Registered nurse (RN) time per resident per day
1.16 hours
Nurse aide time per resident per day
2.47 hours
Total nurse staffing on weekends
3.46 hours
Nursing staff turnover (yearly)
37%
RN turnover (yearly)
0%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.