Hillcrest Raleigh at Crabtree Valley

Nursing home in Raleigh, NC

Medicare & Medicaid certified4★ overall (CMS)

Call (919) 781-4900 Send a message Map ↗

Public-record details

Address: 3830 Blue Ridge Road, Raleigh, NC 27612
Phone: (919) 781-4900
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 345555
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 4 of 5
Staffing rating: 4 of 5
Quality measures rating: 2 of 5
Certified beds: 134
Average residents per day: 94
Ownership: For-profit, corporation
Legal business name: Hillcrest Raleigh at Crabtree, LLC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Nov 8, 2012
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 345555. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 14, 2026. CMS lists 6 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 15, 2023 to May 14, 2026): 2 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
May 14, 2026	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning	B Potential for minimal harm, pattern
Dec 9, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Dec 15, 2023	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning	B Potential for minimal harm, pattern
Dec 15, 2023	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights	D Potential for more than minimal harm, isolated
Dec 15, 2023	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights	D Potential for more than minimal harm, isolated
Dec 15, 2023	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	G Actual harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 5.08 hours
Registered nurse (RN) time per resident per day: 0.76 hours
Nurse aide time per resident per day: 3.19 hours
Total nurse staffing on weekends: 4.68 hours
Nursing staff turnover (yearly): 47%
RN turnover (yearly): 52%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Raleigh

All 12 in Raleigh →