The Cardinal at North Hills
Nursing home in Raleigh, NC
Medicare-certified3★ overall (CMS)
We send it to The Cardinal at North Hills if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (984) 204-8444.
Public-record details
- Address
- 311 Garden at North Hills Street, Raleigh, NC 27609
- Phone
- (984) 204-8444
- Listed under
- For-profit, No fines or payment denials in 3 years, Part of a retirement community
- Medicare CCN
- 345572
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 15
- Average residents per day
- 10
- Ownership
- For-profit, limited Liability company
- Legal business name
- The Cardinal at North Hills Healthcare, LLC
- Chain
- Kisco Senior Living (2 facilities)
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Jun 28, 2017
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 10, 2025. CMS lists 4 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 21, 2023 to Sep 10, 2025): 1 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 10, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Sep 10, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Sep 21, 2023 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F |
| Sep 21, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 7.38 hours
- Registered nurse (RN) time per resident per day
- 1.02 hours
- Nurse aide time per resident per day
- 4.25 hours
- Total nurse staffing on weekends
- 5.95 hours
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Raleigh
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error