Nursing HomeInspections

The Cardinal at North Hills

Nursing home in Raleigh, NC

Medicare-certified3★ overall (CMS)

Call (984) 204-8444Send a messageMap ↗

Public-record details

Address
311 Garden at North Hills Street, Raleigh, NC 27609
Phone
(984) 204-8444
Listed under
For-profit, Part of a retirement community
Medicare CCN
345572
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
4 of 5
Quality measures rating
1 of 5
Certified beds
15
Average residents per day
10
Ownership
For-profit, limited Liability company
Legal business name
The Cardinal at North Hills Healthcare, LLC
Chain
Kisco Senior Living (2 facilities)
Certified for
Medicare
First approved by Medicare/Medicaid
Jun 28, 2017
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Sprinklers in all required areas
Yes

CMS certification number 345572. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 10, 2025. CMS lists 4 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 21, 2023 to Sep 10, 2025): 1 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Sep 10, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Sep 10, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
F
Potential for more than minimal harm, widespread
Sep 21, 2023Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration
F
Potential for more than minimal harm, widespread
Sep 21, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
G
Actual harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $7,901 in the last three years.

Sep 21, 2023Fine: $7,901

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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