The Cardinal at North Hills
Nursing home in Raleigh, NC
Medicare-certified3★ overall (CMS)
Public-record details
- Address
- 311 Garden at North Hills Street, Raleigh, NC 27609
- Phone
- (984) 204-8444
- Listed under
- For-profit, Part of a retirement community
- Medicare CCN
- 345572
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 4 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 15
- Average residents per day
- 10
- Ownership
- For-profit, limited Liability company
- Legal business name
- The Cardinal at North Hills Healthcare, LLC
- Chain
- Kisco Senior Living (2 facilities)
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Jun 28, 2017
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 10, 2025. CMS lists 4 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 21, 2023 to Sep 10, 2025): 1 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 10, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Sep 10, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Sep 21, 2023 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F |
| Sep 21, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
Fines and payment denials
CMS records 1 fine totalling $7,901 in the last three years.
| Sep 21, 2023 | Fine: $7,901 |
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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