Mentor Hills Post Acute
Nursing home in Mentor, OH
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 8200 Mentor Hills Drive, Mentor, OH 44060
- Phone
- (440) 256-1496
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 365691
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 147
- Average residents per day
- 115
- Ownership
- For-profit, limited Liability company
- Legal business name
- Mentor SNF Healthcare LLC
- Chain
- Pacs Group (274 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 26, 1986
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 13, 2025. CMS lists 35 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 13, 2019 to Jun 5, 2025): 5 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 5, 2025 | Help the resident with transportation to and from laboratory services outside of the facility. | D |
| Feb 13, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | C |
| Feb 13, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Feb 13, 2025 | Provide and implement an infection prevention and control program. | F |
| Dec 23, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D |
| Jul 25, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jul 25, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jul 25, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Sep 19, 2022 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Sep 19, 2022 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Sep 19, 2022 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Sep 19, 2022 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.40 hours
- Registered nurse (RN) time per resident per day
- 0.59 hours
- Nurse aide time per resident per day
- 2.03 hours
- Total nurse staffing on weekends
- 2.90 hours
- Nursing staff turnover (yearly)
- 62%
- RN turnover (yearly)
- 60%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.