Carecore at Mentor
Nursing home in Mentor, OH
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 8881 Schaefer St, Mentor, OH 44060
- Phone
- (440) 255-9309
- Listed under
- For-profit
- Medicare CCN
- 366015
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 124
- Average residents per day
- 87
- Ownership
- For-profit, limited Liability company
- Legal business name
- Western Reserve Healthcare CO LLC
- Chain
- Carecore Health (10 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 24, 1995
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jul 11, 2024. CMS lists 32 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 7, 2019 to Feb 5, 2026): 15 from complaint inspections, 6 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 5, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| Dec 10, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Dec 10, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Dec 10, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Dec 10, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Jul 11, 2024 | Ensure each resident receives an accurate assessment. | D |
| Jul 11, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jul 11, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jul 11, 2024 | Ensure medication error rates are not 5 percent or greater. | D |
| Jul 11, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | E |
| Jul 11, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jul 11, 2024 | Keep all essential equipment working safely. | F |
Fines and payment denials
CMS records 1 fine totalling $35,457 and 1 denial of Medicare payment for new admissions in the last three years.
| Apr 19, 2024 | Fine: $35,457 |
| Apr 19, 2024 | Payment denial for 41 days from May 16, 2024 |
Staffing
- Total nurse staffing per resident per day
- 2.98 hours
- Registered nurse (RN) time per resident per day
- 0.35 hours
- Nurse aide time per resident per day
- 1.51 hours
- Total nurse staffing on weekends
- 2.64 hours
- Nursing staff turnover (yearly)
- 72%
- RN turnover (yearly)
- 69%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.