Western Hills Retirement Village

Nursing home in Cincinnati, OH

Medicare & Medicaid certified4★ overall (CMS)

Call (513) 941-0099 Send a message Map ↗

Public-record details

Address: 6210 Cleves Warsaw Pike, Cincinnati, OH 45233
Phone: (513) 941-0099
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN: 365693
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 3 of 5
Staffing rating: 2 of 5
Quality measures rating: 5 of 5
Certified beds: 110
Average residents per day: 98
Ownership: For-profit, corporation
Legal business name: Ebenezer Road Corporation
Chain: Caring Place Healthcare Group (5 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 24, 1987
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 365693. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Oct 24, 2024. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 23, 2021 to Jun 17, 2026): 2 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 17, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Oct 24, 2024	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Oct 24, 2024	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Oct 24, 2024	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Oct 24, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Oct 24, 2024	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… Pharmacy Service	D Potential for more than minimal harm, isolated
Oct 24, 2024	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Oct 24, 2024	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Oct 24, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Sep 18, 2024	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	D Potential for more than minimal harm, isolated
Sep 23, 2021	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Sep 23, 2021	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 19. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.80 hours
Registered nurse (RN) time per resident per day: 0.38 hours
Nurse aide time per resident per day: 2.27 hours
Total nurse staffing on weekends: 3.45 hours
Nursing staff turnover (yearly): 45%
RN turnover (yearly): 25%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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