Nursing HomeInspections

Shaker Gardens Nursing and Rehabilitation Center

Nursing home in Shaker Heights, OH

Medicare & Medicaid certified5★ overall (CMS)

Call (216) 752-5600Send a messageMap ↗

Public-record details

Address
3550 Northfield Road, Shaker Heights, OH 44122
Phone
(216) 752-5600
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
366021
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
50
Average residents per day
45
Ownership
For-profit, corporation
Legal business name
Shaker Gardens Opco LLC
Chain
Lionstone Care (24 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 11, 1995
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 366021. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Oct 17, 2024. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 22, 2019 to May 1, 2026): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
May 1, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental · complaint inspection		F
Potential for more than minimal harm, widespread
Oct 17, 2024Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Mar 6, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 13, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 2, 2022Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
May 2, 2022Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights		D
Potential for more than minimal harm, isolated
May 2, 2022Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights		D
Potential for more than minimal harm, isolated
May 2, 2022Prepare residents for a safe transfer or discharge from the nursing home.
Resident Rights		D
Potential for more than minimal harm, isolated
May 2, 2022Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 2, 2022Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 2, 2022Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights		E
Potential for more than minimal harm, pattern
May 2, 2022Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $18,306 in the last three years.

Sep 11, 2023Fine: $4,587
Sep 5, 2023Fine: $4,545
Aug 28, 2023Fine: $4,587
Aug 21, 2023Fine: $4,587

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.18 hours
Registered nurse (RN) time per resident per day
0.88 hours
Nurse aide time per resident per day
1.77 hours
Total nurse staffing on weekends
2.88 hours
Nursing staff turnover (yearly)
41%
RN turnover (yearly)
18%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.