Westover Retirement Community

Nursing home in Hamilton, OH

Medicare & Medicaid certified5★ overall (CMS)

Call (513) 844-8004 Send a message Map ↗

Public-record details

Address: 855 Stahlheber Road, Hamilton, OH 45013
Phone: (513) 844-8004
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN: 366232
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 5 of 5
Staffing rating: 4 of 5
Quality measures rating: 4 of 5
Certified beds: 53
Average residents per day: 45
Ownership: Nonprofit, corporation
Legal business name: Colonial Senior Services, INC.
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Dec 20, 2001
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 366232. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 18, 2026. CMS lists 9 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 5, 2021 to Nov 25, 2025): 3 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Nov 25, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Nov 25, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Nov 25, 2025	Provide or obtain dental services for each resident. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Oct 10, 2024	Provide activities to meet all resident's needs. Quality of Life and Care	D Potential for more than minimal harm, isolated
Oct 10, 2024	Ensure that residents are free from significant medication errors. Pharmacy Service	D Potential for more than minimal harm, isolated
Oct 5, 2021	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights	D Potential for more than minimal harm, isolated
Oct 5, 2021	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Oct 5, 2021	Provide and implement an infection prevention and control program. Infection Control	F Potential for more than minimal harm, widespread
Oct 5, 2021	Perform COVID19 testing on residents and staff. Infection Control	F Potential for more than minimal harm, widespread

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.40 hours
Registered nurse (RN) time per resident per day: 0.66 hours
Nurse aide time per resident per day: 2.05 hours
Total nurse staffing on weekends: 3.99 hours
Nursing staff turnover (yearly): 51%
RN turnover (yearly): 38%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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