St Luke Lutheran Community-Portage Lakes

Nursing home in Akron, OH

Medicare & Medicaid certified4★ overall (CMS)

Call (330) 644-3914 Send a message Map ↗

Public-record details

Address: 615 Latham Ln, Akron, OH 44319
Phone: (330) 644-3914
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 366280
Overall star rating: 4 of 5 ★★★★☆
Health inspection rating: 4 of 5
Staffing rating: 1 of 5
Quality measures rating: 5 of 5
Certified beds: 56
Average residents per day: 47
Ownership: Nonprofit, corporation
Legal business name: St. Luke Lutheran Community - Portage Lakes
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Sep 17, 2003
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 366280. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 27, 2024. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 1, 2019 to Jan 29, 2025): 16 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jan 29, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Jan 29, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jan 29, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Nov 27, 2024	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights	D Potential for more than minimal harm, isolated
Nov 27, 2024	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Nov 27, 2024	Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Nutrition and Dietary · complaint inspection	D Potential for more than minimal harm, isolated
Sep 30, 2024	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Sep 30, 2024	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Sep 30, 2024	Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental · complaint inspection	F Potential for more than minimal harm, widespread
Sep 30, 2024	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	G Actual harm, isolated
Aug 5, 2024	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Oct 25, 2023	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 24. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.15 hours
Registered nurse (RN) time per resident per day: 0.21 hours
Nurse aide time per resident per day: 1.97 hours
Total nurse staffing on weekends: 3.05 hours
Nursing staff turnover (yearly): 81%
RN turnover (yearly): 100%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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