Highbanks Care Center

Nursing home in Columbus, OH

Medicare & Medicaid certified5★ overall (CMS)

Call (614) 888-2021 Send a message Map ↗

Public-record details

Address: 111 Lazelle Road East, Columbus, OH 43235
Phone: (614) 888-2021
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 366303
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 4 of 5
Staffing rating: 2 of 5
Quality measures rating: 5 of 5
Certified beds: 56
Average residents per day: 52
Ownership: For-profit, corporation
Legal business name: Highbanks Care Center, LLC
Chain: Foundations Health Solutions (64 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Nov 8, 2004
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 366303. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 19, 2026. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 17, 2023 to Mar 26, 2026): 2 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Mar 26, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Feb 19, 2026	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights	D Potential for more than minimal harm, isolated
Feb 19, 2026	Provide activities to meet all resident's needs. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 19, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 19, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 19, 2026	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights · complaint inspection	E Potential for more than minimal harm, pattern
Aug 28, 2024	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 28, 2024	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… Pharmacy Service	D Potential for more than minimal harm, isolated
Aug 28, 2024	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental	D Potential for more than minimal harm, isolated
Aug 28, 2024	Provide activities to meet all resident's needs. Quality of Life and Care	E Potential for more than minimal harm, pattern
Aug 28, 2024	Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care	E Potential for more than minimal harm, pattern
Feb 17, 2023	Assure the security of all personal funds of residents deposited with the facility. Resident Rights	B Potential for minimal harm, pattern

Showing the 12 most recent of 16. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.39 hours
Registered nurse (RN) time per resident per day: 0.80 hours
Nurse aide time per resident per day: 2.18 hours
Total nurse staffing on weekends: 3.10 hours
Nursing staff turnover (yearly): 61%
RN turnover (yearly): 81%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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