Willow Brook Christian Home

Nursing home in Columbus, OH

Medicare & Medicaid certified5★ overall (CMS)

Call (614) 885-3300 Send a message Map ↗

Public-record details

Address: 55 Lazelle Rd, Columbus, OH 43235
Phone: (614) 885-3300
Listed under: Nonprofit, 4–5 star overall rating, No fines in 3 years
Medicare CCN: 365988
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 3 of 5
Staffing rating: 5 of 5
Quality measures rating: 5 of 5
Certified beds: 50
Average residents per day: 44
Ownership: Nonprofit, corporation
Legal business name: Willow Brook Christian Services
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jan 16, 1995
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 365988. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 30, 2026. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 28, 2022 to Apr 30, 2026): 3 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 30, 2026	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Apr 30, 2026	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 30, 2026	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service	D Potential for more than minimal harm, isolated
Apr 30, 2026	Provide and implement an infection prevention and control program. Infection Control	F Potential for more than minimal harm, widespread
Dec 23, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Dec 23, 2025	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Sep 2, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Nov 7, 2024	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Nov 7, 2024	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated
Nov 7, 2024	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Nov 7, 2024	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights	D Potential for more than minimal harm, isolated
Nov 7, 2024	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 25. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.03 hours
Registered nurse (RN) time per resident per day: 1.37 hours
Nurse aide time per resident per day: 2.49 hours
Total nurse staffing on weekends: 3.54 hours
Nursing staff turnover (yearly): 39%
RN turnover (yearly): 14%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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