The Glen

Nursing home in Cincinnati, OH

Medicare & Medicaid certified5★ overall (CMS)

Call (513) 769-0511 Send a message Map ↗

Public-record details

Address: 4300 Gleneste-Withamsville Road, Cincinnati, OH 45245
Phone: (513) 769-0511
Listed under: For-profit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
Medicare CCN: 366465
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 5 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 54
Average residents per day: 50
Ownership: For-profit, limited Liability company
Legal business name: Trilogy Healthcare of Clermont, LLC
Chain: Trilogy Health Services (123 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Aug 1, 2018
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 366465. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 11, 2025. CMS lists 9 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 28, 2019 to Dec 11, 2025): 1 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Dec 11, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Jan 31, 2024	Provide and implement an infection prevention and control program. Infection Control · complaint inspection · infection-control inspection	E Potential for more than minimal harm, pattern
Aug 28, 2019	Post nurse staffing information every day. Nursing and Physician Services	C Potential for minimal harm, widespread
Aug 28, 2019	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights	D Potential for more than minimal harm, isolated
Aug 28, 2019	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights	D Potential for more than minimal harm, isolated
Aug 28, 2019	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights	D Potential for more than minimal harm, isolated
Aug 28, 2019	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… Pharmacy Service	D Potential for more than minimal harm, isolated
Aug 28, 2019	Provide timely, quality laboratory services/tests to meet the needs of residents. Administration	D Potential for more than minimal harm, isolated
Aug 28, 2019	Provide and implement an infection prevention and control program. Infection Control	F Potential for more than minimal harm, widespread

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.04 hours
Registered nurse (RN) time per resident per day: 0.85 hours
Nurse aide time per resident per day: 2.23 hours
Total nurse staffing on weekends: 3.54 hours
Nursing staff turnover (yearly): 43%
RN turnover (yearly): 25%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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