Heartway at York Manor Health and Rehab
Nursing home in Muskogee, OK
Medicare & Medicaid certified1★ overall (CMS)
We send it to Heartway at York Manor Health and Rehab if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (918) 682-6724.
Public-record details
- Address
- 500 South York, Muskogee, OK 74403
- Phone
- (918) 682-6724
- Listed under
- Nonprofit, No fines or payment denials in 3 years
- Medicare CCN
- 375132
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 60
- Average residents per day
- 39
- Ownership
- Nonprofit, corporation
- Legal business name
- Heartway Corporation
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 20, 1993
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 15, 2025. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 16, 2023 to Sep 15, 2025): 11 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 15, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Sep 15, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Sep 15, 2025 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| Sep 15, 2025 | Ensure each resident receives an accurate assessment. | D |
| Sep 15, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Sep 15, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Sep 15, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| Sep 15, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Sep 15, 2025 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D |
| Sep 15, 2025 | Dispose of garbage and refuse properly. | D |
| Sep 15, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E |
| Sep 15, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 2.97 hours
- Registered nurse (RN) time per resident per day
- 0.22 hours
- Nurse aide time per resident per day
- 2.11 hours
- Total nurse staffing on weekends
- 3.03 hours
- Nursing staff turnover (yearly)
- 69%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Muskogee
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