Nursing HomeInspections

Pleasant Valley Health Care Center

Nursing home in Muskogee, OK

Medicare & Medicaid certified2★ overall (CMS)

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Public-record details

Address
1120 Illinois Street, Muskogee, OK 74403
Phone
(918) 682-5391
Listed under
For-profit
Medicare CCN
375451
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
101
Average residents per day
77
Ownership
For-profit, corporation
Legal business name
Pleasant Valley Health Care Center, INC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 4, 2004
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 375451. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jun 11, 2026. CMS lists 29 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 18, 2023 to Jul 24, 2026): 5 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Jul 24, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection
E
Potential for more than minimal harm, pattern
Jun 11, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 11, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services
D
Potential for more than minimal harm, isolated
Jun 11, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jun 11, 2026Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
Aug 20, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Aug 20, 2024Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Administration
D
Potential for more than minimal harm, isolated
Aug 20, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
E
Potential for more than minimal harm, pattern
Aug 20, 2024The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights
E
Potential for more than minimal harm, pattern
Aug 20, 2024Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights
E
Potential for more than minimal harm, pattern
Aug 20, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
E
Potential for more than minimal harm, pattern
Aug 20, 2024Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 29. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $20,049 in the last three years.

Aug 20, 2024Fine: $20,049

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.32 hours
Registered nurse (RN) time per resident per day
0.22 hours
Nurse aide time per resident per day
3.09 hours
Total nurse staffing on weekends
3.48 hours
Nursing staff turnover (yearly)
63%
RN turnover (yearly)
71%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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