Nursing HomeInspections

Avamere Health Services of Rogue Valley

Nursing home in Medford, OR

Medicare & Medicaid certified2★ overall (CMS)

Call (541) 779-3551Send a messageMap ↗

Public-record details

Address
625 Stevens Street, Medford, OR 97504
Phone
(541) 779-3551
Listed under
For-profit, No fines in 3 years
Medicare CCN
385024
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
91
Average residents per day
66
Ownership
For-profit, corporation
Legal business name
Medford Operations, LLC
Chain
Avamere (27 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1967
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 385024. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 22, 2025. CMS lists 51 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 24, 2023 to Aug 22, 2025): 16 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Aug 22, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Aug 22, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Aug 22, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Aug 22, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 22, 2025Provide activities to meet all resident's needs.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 22, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 22, 2025Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 22, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 22, 2025Provide or obtain dental services for each resident.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 22, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		E
Potential for more than minimal harm, pattern
Aug 22, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Aug 22, 2025Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 51. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.55 hours
Registered nurse (RN) time per resident per day
0.33 hours
Nurse aide time per resident per day
3.11 hours
Total nurse staffing on weekends
4.05 hours
Nursing staff turnover (yearly)
31%
RN turnover (yearly)
80%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Medford

Avamere at Three Fountains835 Crater Lake Avenue · Medford, OR 97504 · (541) 773-7717 · For-profit24 health citations in 3 inspection cycles · last standard inspection Jul 9, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Rogue Valley Manor1200 Mira Mar Avenue · Medford, OR 97504 · (541) 857-7777 · Nonprofit17 health citations in 3 inspection cycles · last standard inspection Apr 24, 2025 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)Hearthstone Nursing & Rehabilitation Center2901 E. Barnett Road · Medford, OR 97504 · (541) 779-4221 · For-profit75 health citations in 3 inspection cycles · last standard inspection May 23, 2025 · $230,522 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

All 4 in Medford →