Nursing HomeInspections

Hearthstone Nursing & Rehabilitation Center

Nursing home in Medford, OR

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

Call (541) 779-4221Send a messageMap ↗

Public-record details

Address
2901 E. Barnett Road, Medford, OR 97504
Phone
(541) 779-4221
Listed under
For-profit
Medicare CCN
385091
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measures rating
3 of 5
Certified beds
87
Average residents per day
81
Ownership
For-profit, limited Liability company
Legal business name
Medford Nursing & Rehab Center LLC
Chain
Volare Health (16 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 31, 1974
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 385091. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 23, 2025. CMS lists 75 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 23, 2023 to Mar 4, 2026): 48 from complaint inspections, 6 at the “actual harm” level or higher, including 4 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Mar 4, 2026Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 4, 2026Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 4, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 4, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 4, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 25, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 23, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
May 23, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
May 23, 2025Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 23, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 23, 2025Provide or obtain dental services for each resident.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 7, 2024Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 75. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $230,522 and 2 denials of Medicare payment for new admissions in the last three years.

May 31, 2024Fine: $88,282
May 31, 2024Payment denial for 48 days from Jun 30, 2024
Feb 1, 2024Fine: $82,274
Feb 1, 2024Payment denial for 7 days from May 1, 2024
Oct 23, 2023Fine: $59,966

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.41 hours
Registered nurse (RN) time per resident per day
0.67 hours
Nurse aide time per resident per day
3.07 hours
Total nurse staffing on weekends
3.77 hours
Nursing staff turnover (yearly)
37%
RN turnover (yearly)
57%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Medford

Avamere at Three Fountains835 Crater Lake Avenue · Medford, OR 97504 · (541) 773-7717 · For-profit24 health citations in 3 inspection cycles · last standard inspection Jul 9, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Rogue Valley Manor1200 Mira Mar Avenue · Medford, OR 97504 · (541) 857-7777 · Nonprofit17 health citations in 3 inspection cycles · last standard inspection Apr 24, 2025 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)Avamere Health Services of Rogue Valley625 Stevens Street · Medford, OR 97504 · (541) 779-3551 · For-profit51 health citations in 3 inspection cycles · last standard inspection Aug 22, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)

All 4 in Medford →