Nursing HomeInspections

The Dalles Health and Rehabilitation

Nursing home in The Dalles, OR

Medicare & Medicaid certified4★ overall (CMS)

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Public-record details

Address
1023 W. 25th Street, The Dalles, OR 97058
Phone
(541) 298-5158
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
385172
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
5 of 5
Quality measures rating
4 of 5
Certified beds
121
Average residents per day
39
Ownership
For-profit, limited Liability company
Legal business name
The Dalles SNF Operations LLC
Chain
Evergreen Healthcare Group (43 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 1, 1986
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 385172. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jul 10, 2026. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 5, 2023 to Jul 10, 2026): 12 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Jul 10, 2026Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 10, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Jul 10, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jul 10, 2026Ensure that residents are free from significant medication errors.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jul 10, 2026Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control		D
Potential for more than minimal harm, isolated
Apr 27, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Dec 20, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 20, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 20, 2024Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services · complaint inspection		E
Potential for more than minimal harm, pattern
Dec 20, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
May 17, 2024Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 5, 2023Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $9,347 in the last three years.

Apr 27, 2026Fine: $9,347

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.65 hours
Registered nurse (RN) time per resident per day
0.86 hours
Nurse aide time per resident per day
3.51 hours
Total nurse staffing on weekends
4.18 hours
Nursing staff turnover (yearly)
40%
RN turnover (yearly)
38%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in The Dalles

Oregon Veterans Home700 Veterans Drive · The Dalles, OR 97058 · (541) 296-7190 · Nonprofit13 health citations in 3 inspection cycles · last standard inspection Jun 26, 2026 · $8,492 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)CMS abuse icon
Columbia Basin Care Facility1015 Webber Street · The Dalles, OR 97058 · (541) 296-2156 · Government-owned35 health citations in 3 inspection cycles · last standard inspection Feb 2, 2026 · $33,820 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 3 in The Dalles →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error