Nursing HomeInspections

The Dalles Health and Rehabilitation

Nursing home in The Dalles, OR

Medicare & Medicaid certified4★ overall (CMS)

Call (541) 298-5158Send a messageMap ↗

Public-record details

Address
1023 W. 25th Street, The Dalles, OR 97058
Phone
(541) 298-5158
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
385172
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
5 of 5
Quality measures rating
4 of 5
Certified beds
121
Average residents per day
37
Ownership
For-profit, corporation
Legal business name
The Dalles SNF Operations LLC
Chain
Evergreen Healthcare Group (44 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 1, 1986
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Sprinklers in all required areas
Yes

CMS certification number 385172. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 20, 2024. CMS lists 21 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 15, 2022 to Apr 27, 2026): 12 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 27, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Dec 20, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 20, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 20, 2024Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services · complaint inspection		E
Potential for more than minimal harm, pattern
Dec 20, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
May 17, 2024Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 5, 2023Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 5, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 5, 2023Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 5, 2023Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 5, 2023Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 5, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 21. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $14,380 in the last three years.

Apr 27, 2026Fine: $14,380

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.06 hours
Registered nurse (RN) time per resident per day
0.96 hours
Nurse aide time per resident per day
3.72 hours
Total nurse staffing on weekends
4.40 hours
Nursing staff turnover (yearly)
48%
RN turnover (yearly)
38%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in The Dalles

Oregon Veterans Home700 Veterans Drive · The Dalles, OR 97058 · (541) 296-7190 · Nonprofit13 health citations in 3 inspection cycles · last standard inspection Mar 14, 2025 · $13,065 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)CMS abuse iconColumbia Basin Care Facility1015 Webber Street · The Dalles, OR 97058 · (541) 296-2156 · Government-owned35 health citations in 3 inspection cycles · last standard inspection Feb 2, 2026 · $52,030 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

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