Hamilton Arms Center
Nursing home in Lancaster, PA
Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon
We send it to Hamilton Arms Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (717) 393-0419.
Public-record details
- Address
- 336 South West End Avenue, Lancaster, PA 17603
- Phone
- (717) 393-0419
- Listed under
- For-profit
- Medicare CCN
- 395224
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 94
- Average residents per day
- 92
- Ownership
- For-profit, limited Liability company
- Legal business name
- Hamilton Arms Center Opco LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 15, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 26, 2025. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 6, 2023 to Jul 20, 2026): 5 from complaint inspections, 2 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 20, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Feb 25, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 25, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 26, 2025 | Ensure each resident receives an accurate assessment. | D |
| Sep 26, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Sep 26, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Sep 26, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Sep 26, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Jun 5, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 6, 2024 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| Sep 6, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Sep 6, 2024 | Respond appropriately to all alleged violations. | D |
Fines and payment denials
CMS records 5 fines totalling $36,454 in the last three years.
| Jul 20, 2026 | Fine: $14,380 |
| Sep 26, 2025 | Fine: $13,065 |
| Jan 8, 2024 | Fine: $2,659 |
| Jan 2, 2024 | Fine: $2,117 |
| Dec 11, 2023 | Fine: $4,233 |
Staffing
- Total nurse staffing per resident per day
- 3.27 hours
- Registered nurse (RN) time per resident per day
- 0.48 hours
- Nurse aide time per resident per day
- 1.79 hours
- Total nurse staffing on weekends
- 3.05 hours
- Nursing staff turnover (yearly)
- 39%
- RN turnover (yearly)
- 47%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Lancaster
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error