Nursing HomeInspections

Zerbe Sisters Nursing Center,

Nursing home in Narvon, PA

Medicare & Medicaid certified5★ overall (CMS)

Call (717) 445-4551Send a messageMap ↗

Public-record details

Address
2499 Zerbe Road, Narvon, PA 17555
Phone
(717) 445-4551
Listed under
For-profit, 4–5 star overall rating, Part of a retirement community
Medicare CCN
395326
Overall star rating
5 of 5 ★★★★★
Health inspection rating
5 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
87
Average residents per day
77
Ownership
For-profit, corporation
Legal business name
Zerbe Sisters Nursing Center, INC.
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 18, 1975
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 395326. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 16, 2026. CMS lists 3 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 8, 2024 to Feb 27, 2025): 0 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 27, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 27, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Mar 8, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation		G
Actual harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $10,033 in the last three years.

Mar 8, 2024Fine: $10,033

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.24 hours
Registered nurse (RN) time per resident per day
0.59 hours
Nurse aide time per resident per day
2.54 hours
Total nurse staffing on weekends
3.86 hours
Nursing staff turnover (yearly)
53%
RN turnover (yearly)
33%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.