Markley Rehabilitation and Healthcare Center
Nursing home in Norristown, PA
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 550 East Fornance Street, Norristown, PA 19401
- Phone
- (610) 272-5600
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 395483
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 121
- Average residents per day
- 113
- Ownership
- For-profit, limited Liability company
- Legal business name
- Markley Operator LLC
- Chain
- Marquis Health Services (87 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 25, 1980
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 7, 2025. CMS lists 33 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 1, 2023 to Nov 20, 2025): 14 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Nov 20, 2025 | Ensure that residents are free from significant medication errors. | E |
| Sep 24, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Aug 7, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Aug 7, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Aug 7, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Aug 7, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Aug 7, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Aug 7, 2025 | Provide or obtain dental services for each resident. | D |
| Aug 7, 2025 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D |
| Aug 7, 2025 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D |
| Aug 7, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Aug 7, 2025 | Provide and implement an infection prevention and control program. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.48 hours
- Registered nurse (RN) time per resident per day
- 0.70 hours
- Nurse aide time per resident per day
- 2.06 hours
- Total nurse staffing on weekends
- 3.23 hours
- Nursing staff turnover (yearly)
- 41%
- RN turnover (yearly)
- 27%
- Administrators who left in the past year
- 3
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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