Avalon Care Center
Nursing home in New Castle, PA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 3410 W. Pittsburgh Rd, New Castle, PA 16101
- Phone
- (724) 658-4781
- Listed under
- For-profit
- Medicare CCN
- 396075
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 84
- Average residents per day
- 76
- Ownership
- For-profit, limited Liability company
- Legal business name
- Ava Opco LLC
- Chain
- Wecare Centers (13 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 8, 2001
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 12, 2026. CMS lists 29 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 29, 2024 to Jun 12, 2026): 13 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 12, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 12, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Jun 12, 2026 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | D |
| Jun 12, 2026 | Provide and implement an infection prevention and control program. | D |
| Jun 12, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | E |
| Jun 12, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E |
| Jun 12, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| May 8, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Apr 15, 2026 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D |
| Dec 17, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 26, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Jun 26, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
Fines and payment denials
CMS records 2 fines totalling $19,888 in the last three years.
| Apr 29, 2025 | Fine: $11,737 |
| Feb 29, 2024 | Fine: $8,151 |
Staffing
- Total nurse staffing per resident per day
- 3.28 hours
- Registered nurse (RN) time per resident per day
- 0.59 hours
- Nurse aide time per resident per day
- 1.87 hours
- Total nurse staffing on weekends
- 3.05 hours
- Nursing staff turnover (yearly)
- 56%
- RN turnover (yearly)
- 56%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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