Overlook Nursing and Rehabilitation Center
Nursing home in Pascoag, RI
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 14 Rock Avenue, Pascoag, RI 02859
- Phone
- (401) 568-2549
- Listed under
- For-profit
- Medicare CCN
- 415045
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 100
- Average residents per day
- 86
- Ownership
- For-profit, limited Liability company
- Legal business name
- Overlook Eden Operations LLC
- Chain
- Eden Healthcare (7 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 11, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 6, 2025. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 25, 2023 to May 6, 2025): 2 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 6, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| May 6, 2025 | Respond appropriately to all alleged violations. | D |
| May 6, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| May 6, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 6, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| May 6, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| May 6, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| May 6, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| May 6, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| May 6, 2025 | Implement a program that monitors antibiotic use. | E |
| May 6, 2025 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E |
| May 6, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
Fines and payment denials
CMS records 1 fine totalling $10,358 in the last three years.
| Mar 31, 2025 | Fine: $10,358 |
Staffing
- Total nurse staffing per resident per day
- 3.71 hours
- Registered nurse (RN) time per resident per day
- 0.74 hours
- Nurse aide time per resident per day
- 2.58 hours
- Total nurse staffing on weekends
- 3.35 hours
- Nursing staff turnover (yearly)
- 41%
- RN turnover (yearly)
- 29%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.