Nursing HomeInspections

Overlook Nursing and Rehabilitation Center

Nursing home in Pascoag, RI

Medicare & Medicaid certified3★ overall (CMS)

Call (401) 568-2549Send a messageMap ↗

Public-record details

Address
14 Rock Avenue, Pascoag, RI 02859
Phone
(401) 568-2549
Listed under
For-profit
Medicare CCN
415045
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
4 of 5
Quality measures rating
2 of 5
Certified beds
100
Average residents per day
86
Ownership
For-profit, limited Liability company
Legal business name
Overlook Eden Operations LLC
Chain
Eden Healthcare (7 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 11, 1989
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 415045. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 6, 2025. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 25, 2023 to May 6, 2025): 2 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
May 6, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights
D
Potential for more than minimal harm, isolated
May 6, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation
D
Potential for more than minimal harm, isolated
May 6, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
May 6, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
May 6, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
May 6, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
May 6, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
May 6, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service
D
Potential for more than minimal harm, isolated
May 6, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
May 6, 2025Implement a program that monitors antibiotic use.
Infection Control
E
Potential for more than minimal harm, pattern
May 6, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control
E
Potential for more than minimal harm, pattern
May 6, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 23. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $10,358 in the last three years.

Mar 31, 2025Fine: $10,358

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.71 hours
Registered nurse (RN) time per resident per day
0.74 hours
Nurse aide time per resident per day
2.58 hours
Total nurse staffing on weekends
3.35 hours
Nursing staff turnover (yearly)
41%
RN turnover (yearly)
29%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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