Nursing HomeInspections

Crystal Lake Rehabilitation and Care Center

Nursing home in Pascoag, RI

Medicare & Medicaid certified1★ overall (CMS)

Call (401) 568-3091Send a messageMap ↗

Public-record details

Address
999 South Main Street, Pascoag, RI 02859
Phone
(401) 568-3091
Listed under
For-profit
Medicare CCN
415099
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
71
Average residents per day
45
Ownership
For-profit, limited Liability company
Legal business name
Cl Operating LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 1, 1991
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 415099. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 17, 2025. CMS lists 60 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 14, 2023 to Apr 17, 2025): 25 from complaint inspections, 8 at the “actual harm” level or higher, including 5 at “immediate jeopardy”.

InspectionCitationSeverity
Apr 17, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		B
Potential for minimal harm, pattern
Apr 17, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 17, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Apr 17, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Apr 17, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Apr 17, 2025Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights…
Administration		F
Potential for more than minimal harm, widespread
Nov 6, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection		E
Potential for more than minimal harm, pattern
Nov 6, 2024Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		E
Potential for more than minimal harm, pattern
Nov 6, 2024Employ staff that are licensed, certified, or registered in accordance with state laws.
Administration · complaint inspection		F
Potential for more than minimal harm, widespread
Sep 25, 2024Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		G
Actual harm, isolated
Jun 13, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
May 8, 2024Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights		C
Potential for minimal harm, widespread

Showing the 12 most recent of 60. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 15 fines totalling $306,656 and 2 denials of Medicare payment for new admissions in the last three years.

Sep 25, 2024Fine: $29,328
Jun 13, 2024Fine: $27,213
Feb 27, 2024Fine: $9,318
Feb 27, 2024Fine: $10,845
Feb 27, 2024Fine: $105,651
Feb 27, 2024Payment denial for 2 days from May 27, 2024
Feb 20, 2024Fine: $4,938
Feb 12, 2024Fine: $4,938
Jan 22, 2024Fine: $14,814
Jan 8, 2024Fine: $4,938

Showing the 10 most recent of 17.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.58 hours
Registered nurse (RN) time per resident per day
1.04 hours
Nurse aide time per resident per day
2.23 hours
Total nurse staffing on weekends
3.13 hours
Nursing staff turnover (yearly)
58%
RN turnover (yearly)
57%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Pascoag

Overlook Nursing and Rehabilitation Center14 Rock Avenue · Pascoag, RI 02859 · (401) 568-2549 · For-profit23 health citations in 3 inspection cycles · last standard inspection May 6, 2025 · $10,358 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)Bayberry Commons181 Davis Drive · Pascoag, RI 02859 · (401) 568-0600 · For-profit20 health citations in 3 inspection cycles · last standard inspection Jul 18, 2025 · $51,948 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 3 in Pascoag →