Good Samaritan Society New Underwood
Nursing home in New Underwood, SD
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 412 South Madison, New Underwood, SD 57761
- Phone
- (605) 754-6489
- Listed under
- Nonprofit
- Medicare CCN
- 435104
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 41
- Average residents per day
- 37
- Ownership
- Nonprofit, corporation
- Legal business name
- The Evangelical Lutheran Good Samaritan Society
- Chain
- Good Samaritan Society (92 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1997
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 8, 2025. CMS lists 29 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 16, 2023 to Dec 8, 2025): 2 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Dec 8, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Dec 8, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Dec 8, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Dec 8, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Dec 8, 2025 | Post nurse staffing information every day. | D |
| Dec 8, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. | D |
| Dec 8, 2025 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E |
| Dec 8, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | E |
| Dec 8, 2025 | Provide and implement an infection prevention and control program. | E |
| Dec 8, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jul 9, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jun 10, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
Fines and payment denials
CMS records 2 fines totalling $26,595 in the last three years.
| Jun 10, 2025 | Fine: $11,190 |
| Jan 30, 2025 | Fine: $15,405 |
Staffing
- Total nurse staffing per resident per day
- 2.82 hours
- Registered nurse (RN) time per resident per day
- 0.79 hours
- Nurse aide time per resident per day
- 1.62 hours
- Total nurse staffing on weekends
- 2.23 hours
- Nursing staff turnover (yearly)
- 65%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.