Nursing HomeInspections

Orchardview Post-Acute and Rehabilitation Center

Nursing home in Kingsport, TN

Medicare & Medicaid certified2★ overall (CMS)

Call (423) 246-8934Send a messageMap ↗

Public-record details

Address
2035 E Stonebrook Place, Kingsport, TN 37660
Phone
(423) 246-8934
Listed under
For-profit
Medicare CCN
445174
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
180
Average residents per day
73
Ownership
For-profit, limited Liability company
Legal business name
Brookhaven Tn Opco LLC
Chain
Plainview Healthcare Partners (9 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 24, 1985
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 445174. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 10, 2026. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 26, 2021 to Jun 10, 2026): 13 from complaint inspections, 4 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 10, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 10, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jun 10, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jan 8, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 8, 2025Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 8, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 8, 2025Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 8, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 8, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
Jan 8, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		G
Actual harm, isolated
Jul 18, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		G
Actual harm, isolated
May 10, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 22. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $94,905 and 2 denials of Medicare payment for new admissions in the last three years.

Jan 8, 2025Fine: $44,702
Jan 8, 2025Payment denial for 7 days from Jan 30, 2025
May 10, 2024Fine: $12,529
May 10, 2024Fine: $37,674
May 10, 2024Payment denial for 69 days from Jun 4, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.39 hours
Registered nurse (RN) time per resident per day
0.52 hours
Nurse aide time per resident per day
2.03 hours
Total nurse staffing on weekends
3.38 hours
Nursing staff turnover (yearly)
71%
RN turnover (yearly)
60%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Kingsport

Asbury Place Kingsport100 Netherland Lane · Kingsport, TN 37660 · (423) 849-0500 · For-profit10 health citations in 3 inspection cycles · last standard inspection Apr 1, 2026 · $23,604 in CMS fines (3 yrs)Medicare-certified5★ overall (CMS)Nhc Healthcare, Kingsport2300 Pavilion Drive · Kingsport, TN 37660 · (423) 480-7048 · For-profit3 health citations in 3 inspection cycles · last standard inspection May 28, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Holston Rehabilitation and Care Center3641 Memorial Blvd · Kingsport, TN 37664 · (423) 246-2411 · For-profit23 health citations in 3 inspection cycles · last standard inspection Nov 17, 2025 · $10,868 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)Wexford House2421 John B Dennis Highway · Kingsport, TN 37660 · (423) 288-3988 · For-profit15 health citations in 3 inspection cycles · last standard inspection Jun 18, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)

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