Nursing HomeInspections

Wexford House

Nursing home in Kingsport, TN

Medicare & Medicaid certified1★ overall (CMS)

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Public-record details

Address
2421 John B Dennis Highway, Kingsport, TN 37660
Phone
(423) 288-3988
Listed under
For-profit, No fines or payment denials in 3 years
Medicare CCN
445207
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measures rating
4 of 5
Certified beds
174
Average residents per day
131
Ownership
For-profit, corporation
Legal business name
Wexford Operating Group LLC
Chain
Ahava Healthcare (16 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 12, 1987
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 445207. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jun 18, 2025. CMS lists 15 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 20, 2020 to Nov 17, 2025): 2 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Nov 17, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 18, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 18, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 18, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jun 18, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jun 18, 2025Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Jun 18, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Jun 18, 2025Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Mar 20, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 20, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 20, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 20, 2024Dispose of garbage and refuse properly.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 15. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.98 hours
Registered nurse (RN) time per resident per day
0.57 hours
Nurse aide time per resident per day
1.73 hours
Total nurse staffing on weekends
2.63 hours
Nursing staff turnover (yearly)
67%
RN turnover (yearly)
67%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Kingsport

Asbury Place Kingsport100 Netherland Lane · Kingsport, TN 37660 · (423) 849-0500 · For-profit10 health citations in 3 inspection cycles · last standard inspection Apr 1, 2026 · $23,604 in CMS fines (3 yrs)Medicare-certified5★ overall (CMS)
Nhc Healthcare, Kingsport2300 Pavilion Drive · Kingsport, TN 37660 · (423) 480-7048 · For-profit3 health citations in 3 inspection cycles · last standard inspection May 28, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
Orchardview Post-Acute and Rehabilitation Center2035 E Stonebrook Place · Kingsport, TN 37660 · (423) 246-8934 · For-profit22 health citations in 3 inspection cycles · last standard inspection Jun 10, 2026 · $94,905 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)
Holston Rehabilitation and Care Center3641 Memorial Blvd · Kingsport, TN 37664 · (423) 246-2411 · For-profit23 health citations in 3 inspection cycles · last standard inspection Nov 17, 2025 · $10,868 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 5 in Kingsport →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error