Spring Gate Rehab & Healthcare Center
Nursing home in Memphis, TN
Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)
We send it to Spring Gate Rehab & Healthcare Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (901) 377-1011.
Public-record details
- Address
- 3909 Covington Pike, Memphis, TN 38135
- Phone
- (901) 377-1011
- Listed under
- For-profit
- Medicare CCN
- 445220
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 206
- Average residents per day
- 116
- Ownership
- For-profit, limited Liability company
- Legal business name
- Memphis Operator LLC
- Chain
- Prestige Administrative Services (9 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 2, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Oct 16, 2024. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 3, 2019 to Apr 30, 2025): 18 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS lists this facility as a candidate for its Special Focus Facility program.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 30, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Apr 30, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Apr 30, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Apr 30, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Oct 16, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D |
| Oct 16, 2024 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Oct 16, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Oct 16, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Oct 16, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Oct 16, 2024 | Respond appropriately to all alleged violations. | D |
| Oct 16, 2024 | Ensure each resident receives an accurate assessment. | D |
| Oct 16, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
Fines and payment denials
CMS records 2 fines totalling $128,974 and 1 denial of Medicare payment for new admissions in the last three years.
| Apr 30, 2025 | Fine: $50,749 |
| Oct 16, 2024 | Fine: $78,225 |
| Oct 16, 2024 | Payment denial for 50 days from Nov 14, 2024 |
Staffing
- Total nurse staffing per resident per day
- 4.27 hours
- Registered nurse (RN) time per resident per day
- 0.81 hours
- Nurse aide time per resident per day
- 2.53 hours
- Total nurse staffing on weekends
- 3.67 hours
- Nursing staff turnover (yearly)
- 70%
- RN turnover (yearly)
- 73%
- Administrators who left in the past year
- 3
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error