Parkway Health and Rehabilitation Center

Nursing home in Memphis, TN

Medicare & Medicaid certified3★ overall (CMS)

Call (901) 942-7456 Send a message Map ↗

Public-record details

Address: 200 South Parkway West, Memphis, TN 38109
Phone: (901) 942-7456
Listed under: For-profit
Medicare CCN: 445387
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 2 of 5
Quality measures rating: 4 of 5
Certified beds: 120
Average residents per day: 112
Ownership: For-profit, limited Liability company
Legal business name: South Parkway Associates LP
Chain: Wellington Health Care Services (14 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Aug 12, 1996
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 445387. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 5, 2025. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 21, 2024 to Mar 17, 2026): 3 from complaint inspections, 3 at the “actual harm” level or higher.

Inspection	Citation	Severity
Mar 17, 2026	Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration · complaint inspection	D Potential for more than minimal harm, isolated
Aug 5, 2025	Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights	D Potential for more than minimal harm, isolated
Aug 5, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Aug 5, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Aug 5, 2025	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental	D Potential for more than minimal harm, isolated
Feb 27, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Feb 27, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 27, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 27, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Aug 21, 2024	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Aug 21, 2024	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Aug 21, 2024	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 19. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $67,587 and 1 denial of Medicare payment for new admissions in the last three years.

Aug 21, 2024	Fine: $67,587
Aug 21, 2024	Payment denial for 43 days from Sep 20, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.14 hours
Registered nurse (RN) time per resident per day: 0.46 hours
Nurse aide time per resident per day: 1.91 hours
Total nurse staffing on weekends: 2.64 hours
Nursing staff turnover (yearly): 39%
RN turnover (yearly): 40%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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