Laughlin Health Care Center
Nursing home in Greeneville, TN
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 801 E McKee St, Greeneville, TN 37743
- Phone
- (423) 638-9226
- Listed under
- Government-owned
- Medicare CCN
- 445264
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 90
- Average residents per day
- 49
- Ownership
- Government, federal
- Legal business name
- Laughlin Operating Group LLC
- Chain
- Ahava Healthcare (16 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 12, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- Yes
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Oct 5, 2023. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 19, 2018 to Oct 5, 2023): 2 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Oct 5, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Oct 5, 2023 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D |
| Oct 5, 2023 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Oct 5, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Oct 5, 2023 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D |
| Oct 5, 2023 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Oct 5, 2023 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D |
| Oct 5, 2023 | Dispose of garbage and refuse properly. | D |
| Oct 5, 2023 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| Oct 5, 2023 | Ensure each resident receives an accurate assessment. | E |
| Oct 5, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Oct 5, 2023 | Provide and implement an infection prevention and control program. | F |
Fines and payment denials
CMS records 2 fines totalling $9,770 and 1 denial of Medicare payment for new admissions in the last three years.
| Oct 5, 2023 | Fine: $4,885 |
| Oct 5, 2023 | Fine: $4,885 |
| Oct 5, 2023 | Payment denial for 21 days from Nov 8, 2023 |
Staffing
- Total nurse staffing per resident per day
- 3.46 hours
- Registered nurse (RN) time per resident per day
- 0.78 hours
- Nurse aide time per resident per day
- 1.65 hours
- Total nurse staffing on weekends
- 2.98 hours
- Nursing staff turnover (yearly)
- 63%
- RN turnover (yearly)
- 64%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.