Nursing HomeInspections

Laughlin Health Care Center

Nursing home in Greeneville, TN

Medicare & Medicaid certified1★ overall (CMS)

Call (423) 638-9226Send a messageMap ↗

Public-record details

Address
801 E McKee St, Greeneville, TN 37743
Phone
(423) 638-9226
Listed under
Government-owned
Medicare CCN
445264
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
90
Average residents per day
49
Ownership
Government, federal
Legal business name
Laughlin Operating Group LLC
Chain
Ahava Healthcare (16 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 12, 1991
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
Yes
Sprinklers in all required areas
Yes

CMS certification number 445264. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Oct 5, 2023. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 19, 2018 to Oct 5, 2023): 2 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Oct 5, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Oct 5, 2023Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights
D
Potential for more than minimal harm, isolated
Oct 5, 2023Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation
D
Potential for more than minimal harm, isolated
Oct 5, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Oct 5, 2023Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Oct 5, 2023Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Oct 5, 2023Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration
D
Potential for more than minimal harm, isolated
Oct 5, 2023Dispose of garbage and refuse properly.
Nutrition and Dietary
D
Potential for more than minimal harm, isolated
Oct 5, 2023Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control
D
Potential for more than minimal harm, isolated
Oct 5, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
E
Potential for more than minimal harm, pattern
Oct 5, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
F
Potential for more than minimal harm, widespread
Oct 5, 2023Provide and implement an infection prevention and control program.
Infection Control
F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 16. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $9,770 and 1 denial of Medicare payment for new admissions in the last three years.

Oct 5, 2023Fine: $4,885
Oct 5, 2023Fine: $4,885
Oct 5, 2023Payment denial for 21 days from Nov 8, 2023

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.46 hours
Registered nurse (RN) time per resident per day
0.78 hours
Nurse aide time per resident per day
1.65 hours
Total nurse staffing on weekends
2.98 hours
Nursing staff turnover (yearly)
63%
RN turnover (yearly)
64%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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