Ocoee Transitional Care Center LLC
Nursing home in Maryville, TN
Medicare-certified2★ overall (CMS)
Public-record details
- Address
- 2320 East Lamar Alexander Pkwy, Maryville, TN 37804
- Phone
- (865) 273-8300
- Listed under
- Nonprofit, No fines in 3 years
- Medicare CCN
- 445404
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 76
- Average residents per day
- 66
- Ownership
- Nonprofit, corporation
- Chain
- Twin Rivers Health & Rehabilitation (11 facilities)
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Oct 3, 1997
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- Yes
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 17, 2023. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 12, 2018 to Jan 22, 2026): 4 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 22, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jan 22, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jan 22, 2026 | Ensure that residents are free from significant medication errors. | D |
| Jan 22, 2026 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D |
| Aug 17, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D |
| Aug 17, 2023 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Aug 17, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Aug 17, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Aug 17, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Aug 17, 2023 | Provide care or services that was trauma informed and/or culturally competent. | D |
| Aug 17, 2023 | Provide and implement an infection prevention and control program. | D |
| Aug 17, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.36 hours
- Registered nurse (RN) time per resident per day
- 1.15 hours
- Nurse aide time per resident per day
- 1.59 hours
- Total nurse staffing on weekends
- 3.70 hours
- Nursing staff turnover (yearly)
- 50%
- RN turnover (yearly)
- 33%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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