Shannondale of Maryville Health Care Center
Nursing home in Maryville, TN
Medicare-certified5★ overall (CMS)
Public-record details
- Address
- 803 Shannondale Way, Maryville, TN 37803
- Phone
- (865) 982-4599
- Listed under
- Nonprofit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 445472
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 44
- Average residents per day
- 39
- Ownership
- Nonprofit, church related
- Legal business name
- Presbyterian Homes of Tennessee INC
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Jul 7, 2003
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 11, 2026. CMS lists 6 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 21, 2019 to Sep 4, 2025): 3 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 4, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| Sep 4, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Sep 4, 2025 | Respond appropriately to all alleged violations. | D |
| Jul 7, 2022 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D |
| Jul 7, 2022 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Aug 21, 2019 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.46 hours
- Registered nurse (RN) time per resident per day
- 1.08 hours
- Nurse aide time per resident per day
- 1.92 hours
- Total nurse staffing on weekends
- 4.09 hours
- Nursing staff turnover (yearly)
- 57%
- RN turnover (yearly)
- 67%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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