Shelby Oaks Post Acute
Nursing home in Memphis, TN
Medicare & Medicaid certified1★ overall (CMS)
We send it to Shelby Oaks Post Acute if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (901) 682-5677.
Public-record details
- Address
- 5070 Sanderlin Avenue, Memphis, TN 38117
- Phone
- (901) 682-5677
- Listed under
- For-profit
- Medicare CCN
- 445426
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 77
- Average residents per day
- 70
- Ownership
- For-profit, limited Liability company
- Legal business name
- Eagle Lake Holdings LLC
- Chain
- Links Healthcare Group (32 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 18, 2001
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 8, 2026. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 8, 2021 to Jan 8, 2026): 2 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 8, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jan 8, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Jan 8, 2026 | Provide and implement an infection prevention and control program. | D |
| Sep 30, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Sep 30, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J |
| Nov 17, 2022 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Nov 17, 2022 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D |
| Nov 17, 2022 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D |
| Nov 17, 2022 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Nov 17, 2022 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D |
| Nov 17, 2022 | Post nurse staffing information every day. | D |
| Nov 17, 2022 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
Fines and payment denials
CMS records 1 fine totalling $79,356 in the last three years.
| Sep 30, 2025 | Fine: $79,356 |
Staffing
- Total nurse staffing per resident per day
- 3.47 hours
- Registered nurse (RN) time per resident per day
- 0.49 hours
- Nurse aide time per resident per day
- 2.04 hours
- Total nurse staffing on weekends
- 2.93 hours
- Nursing staff turnover (yearly)
- 59%
- RN turnover (yearly)
- 67%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error