Waters of Memphis a Rehabilitation & Nursing Ctr
Nursing home in Memphis, TN
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 6500 Kirby Gate Boulevard, Memphis, TN 38119
- Phone
- (901) 752-0772
- Listed under
- For-profit
- Medicare CCN
- 445522
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 90
- Average residents per day
- 83
- Ownership
- For-profit, individual
- Legal business name
- Waters of Memphis a Rehabilitation & Nursing Center
- Chain
- Infinity Healthcare Consulting (69 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 11, 2016
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 14, 2023. CMS lists 13 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 19, 2019 to Mar 18, 2026): 5 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 18, 2026 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D |
| Jun 27, 2025 | Respond appropriately to all alleged violations. | D |
| Sep 14, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Sep 14, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Sep 14, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Sep 14, 2023 | Respond appropriately to all alleged violations. | D |
| Sep 14, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Sep 14, 2023 | Provide and implement an infection prevention and control program. | D |
| Sep 14, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Sep 14, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Jul 14, 2021 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F |
| Jul 14, 2021 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
Fines and payment denials
CMS records 1 fine totalling $5,293 in the last three years.
| Sep 18, 2023 | Fine: $5,293 |
Staffing
- Total nurse staffing per resident per day
- 3.40 hours
- Registered nurse (RN) time per resident per day
- 0.39 hours
- Nurse aide time per resident per day
- 1.87 hours
- Total nurse staffing on weekends
- 2.95 hours
- Nursing staff turnover (yearly)
- 60%
- RN turnover (yearly)
- 93%
- Administrators who left in the past year
- 3
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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