Heartland

Nursing home in Nashville, TN

Medicare & Medicaid certified5★ overall (CMS)

Call (615) 885-2320 Send a message Map ↗

Public-record details

Address: 3025 Fernbrook Lane, Nashville, TN 37214
Phone: (615) 885-2320
Listed under: For-profit, 4–5 star overall rating
Medicare CCN: 445526
Overall star rating: 5 of 5 ★★★★★
Health inspection rating: 4 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 66
Average residents per day: 61
Ownership: For-profit, corporation
Legal business name: Nhc Healthcare-Heartland LLC
Chain: National Healthcare Corporation (69 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Sep 13, 2016
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 445526. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 15, 2026. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 22, 2022 to Apr 15, 2026): 5 from complaint inspections, 1 at the “actual harm” level or higher.

Inspection	Citation	Severity
Apr 15, 2026	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 13, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Mar 13, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Mar 13, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 13, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 13, 2025	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care	D Potential for more than minimal harm, isolated
Mar 13, 2025	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services	D Potential for more than minimal harm, isolated
Mar 13, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Mar 13, 2025	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental	D Potential for more than minimal harm, isolated
Sep 28, 2023	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Sep 28, 2023	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Sep 28, 2023	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 23. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $7,901 and 1 denial of Medicare payment for new admissions in the last three years.

Sep 28, 2023	Fine: $7,901
Sep 28, 2023	Payment denial for 13 days from Oct 28, 2023

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.36 hours
Registered nurse (RN) time per resident per day: 0.64 hours
Nurse aide time per resident per day: 2.07 hours
Total nurse staffing on weekends: 3.09 hours
Nursing staff turnover (yearly): 55%
RN turnover (yearly): 17%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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