Heritage Convalescent Center

Nursing home in Amarillo, TX

Medicare & Medicaid certified2★ overall (CMS)

Call (806) 352-5295 Send a message Map ↗

Public-record details

Address: 1009 Clyde St, Amarillo, TX 79106
Phone: (806) 352-5295
Listed under: For-profit, No fines in 3 years
Medicare CCN: 455480
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 3 of 5
Staffing rating: 1 of 5
Quality measures rating: 2 of 5
Certified beds: 116
Average residents per day: 72
Ownership: For-profit, corporation
Legal business name: Heritage Convalescent Center, LTD.
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Aug 25, 1983
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 455480. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 4, 2025. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 23, 2023 to Dec 4, 2025): 6 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Dec 4, 2025	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights	D Potential for more than minimal harm, isolated
Dec 4, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated
Dec 4, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Dec 4, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 4, 2025	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Dec 4, 2025	Reasonably accommodate the needs and preferences of each resident. Resident Rights	E Potential for more than minimal harm, pattern
Dec 4, 2025	Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights	E Potential for more than minimal harm, pattern
Dec 4, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Sep 9, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary · complaint inspection	F Potential for more than minimal harm, widespread
Jul 15, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Jun 3, 2025	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	E Potential for more than minimal harm, pattern
Oct 2, 2024	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 27. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.00 hours
Registered nurse (RN) time per resident per day: 0.33 hours
Nurse aide time per resident per day: 2.23 hours
Total nurse staffing on weekends: 3.48 hours
Nursing staff turnover (yearly): 57%
RN turnover (yearly): 57%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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