Vista Hills Health Care Center
Nursing home in El Paso, TX
Medicare & Medicaid certified1★ overall (CMS)
We send it to Vista Hills Health Care Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (915) 593-1131.
Public-record details
- Address
- 1599 Lomaland Drive, El Paso, TX 79935
- Phone
- (915) 593-1131
- Listed under
- For-profit
- Medicare CCN
- 455493
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 120
- Average residents per day
- 84
- Ownership
- For-profit, corporation
- Legal business name
- El Paso Viii Enterprises, LLC
- Chain
- Creative Solutions in Healthcare (150 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 5, 1984
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 11, 2026. CMS lists 64 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 21, 2023 to Aug 24, 2026): 33 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 24, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Jul 1, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Apr 30, 2026 | Keep residents' personal and medical records private and confidential. | D |
| Apr 30, 2026 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| Feb 11, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Feb 11, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Feb 11, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Feb 11, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Feb 11, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Feb 11, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Feb 11, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | E |
| Feb 11, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
Fines and payment denials
CMS records 1 fine totalling $40,465 and 1 denial of Medicare payment for new admissions in the last three years.
| Dec 5, 2024 | Fine: $40,465 |
| Dec 5, 2024 | Payment denial for 49 days from Jan 3, 2025 |
Staffing
- Total nurse staffing per resident per day
- 3.26 hours
- Registered nurse (RN) time per resident per day
- 0.23 hours
- Nurse aide time per resident per day
- 1.92 hours
- Total nurse staffing on weekends
- 2.81 hours
- Nursing staff turnover (yearly)
- 49%
- RN turnover (yearly)
- 89%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in El Paso
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error