Windcrest Nursing and Rehabilitation
Nursing home in Windcrest, TX
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 8800 Fourwinds Dr., Windcrest, TX 78239
- Phone
- (210) 637-2700
- Listed under
- For-profit
- Medicare CCN
- 455533
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 180
- Average residents per day
- 73
- Ownership
- For-profit, corporation
- Legal business name
- Medina County Hospital District
- Chain
- Caraday Healthcare (8 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1985
- Changed ownership in last 12 months
- Yes
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 14, 2025. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 7, 2023 to Aug 14, 2025): 17 from complaint inspections, 5 at the “actual harm” level or higher, including 5 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 14, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Aug 14, 2025 | Ensure each resident receives an accurate assessment. | D |
| Aug 14, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Aug 14, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| Aug 14, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Aug 14, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E |
| Aug 14, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E |
| Aug 14, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Aug 14, 2025 | Provide and implement an infection prevention and control program. | E |
| Aug 14, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Jul 31, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Mar 3, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
Fines and payment denials
CMS records 4 fines totalling $199,073 in the last three years.
| Jul 31, 2025 | Fine: $9,113 |
| Mar 3, 2025 | Fine: $16,149 |
| Mar 3, 2025 | Fine: $93,356 |
| May 30, 2024 | Fine: $80,455 |
Staffing
- Total nurse staffing per resident per day
- 2.90 hours
- Registered nurse (RN) time per resident per day
- 0.22 hours
- Nurse aide time per resident per day
- 1.67 hours
- Total nurse staffing on weekends
- 2.71 hours
- Nursing staff turnover (yearly)
- 59%
- RN turnover (yearly)
- 60%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.