Five Points at Lake Highlands Nursing and Rehab
Nursing home in Dallas, TX
Medicare & Medicaid certified1★ overall (CMS)
We send it to Five Points at Lake Highlands Nursing and Rehab if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (214) 355-3300.
Public-record details
- Address
- 315 East 19th Street, Dallas, TX 75238
- Phone
- (214) 355-3300
- Listed under
- For-profit
- Medicare CCN
- 455895
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 280
- Average residents per day
- 179
- Ownership
- For-profit, limited Liability company
- Legal business name
- West Wharton County Hospital District
- Chain
- Creative Solutions in Healthcare (150 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 4, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- Yes
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 31, 2026. CMS lists 54 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 11, 2023 to Aug 20, 2026): 36 from complaint inspections, 5 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 20, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| May 26, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 31, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 31, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Mar 31, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 31, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Mar 31, 2026 | Provide and implement an infection prevention and control program. | D |
| Mar 31, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E |
| Mar 31, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E |
| Mar 31, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| Mar 31, 2026 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be… | E |
| Mar 31, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
Fines and payment denials
CMS records 4 fines totalling $50,638 in the last three years.
| Dec 11, 2025 | Fine: $16,149 |
| Sep 19, 2025 | Fine: $10,361 |
| Jul 8, 2025 | Fine: $15,143 |
| May 18, 2024 | Fine: $8,985 |
Staffing
- Total nurse staffing per resident per day
- 3.06 hours
- Registered nurse (RN) time per resident per day
- 0.40 hours
- Nurse aide time per resident per day
- 1.92 hours
- Total nurse staffing on weekends
- 2.54 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 20%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Dallas
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error