Nursing HomeInspections

Rocky Mountain Care - The Lodge

Nursing home in Heber City, UT

Medicare & Medicaid certified3★ overall (CMS)

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Public-record details

Address
544 East 1200 South, Heber City, UT 84032
Phone
(435) 654-5500
Listed under
For-profit
Medicare CCN
465147
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
92
Average residents per day
66
Ownership
For-profit, limited Liability company
Legal business name
Beaver Valley Hospital
Chain
Rocky Mountain Care (10 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 8, 1998
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 465147. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jun 4, 2026. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 13, 2022 to Jun 4, 2026): 8 from complaint inspections, 4 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Jun 4, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation
D
Potential for more than minimal harm, isolated
Jun 4, 2026Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 4, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 4, 2026Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jun 4, 2026Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jun 4, 2026Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration
D
Potential for more than minimal harm, isolated
Jun 4, 2026Keep complete, dated laboratory records in the resident's record.
Administration
D
Potential for more than minimal harm, isolated
Jun 4, 2026Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration
D
Potential for more than minimal harm, isolated
Jun 4, 2026Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
Jun 4, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service
E
Potential for more than minimal harm, pattern
Jun 4, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
F
Potential for more than minimal harm, widespread
Jun 4, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated

Showing the 12 most recent of 26. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $49,084 and 1 denial of Medicare payment for new admissions in the last three years.

Jun 4, 2026Fine: $17,055
Mar 29, 2024Fine: $32,029
Mar 29, 2024Payment denial for 22 days from May 9, 2024

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.69 hours
Registered nurse (RN) time per resident per day
1.30 hours
Nurse aide time per resident per day
2.16 hours
Total nurse staffing on weekends
3.24 hours
Nursing staff turnover (yearly)
73%
RN turnover (yearly)
67%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.