Nursing HomeInspections

Mountain View Center Genesis Healthcare

Nursing home in Rutland, VT

Medicare & Medicaid certified3★ overall (CMS)

Call (802) 775-0007Send a messageMap ↗

Public-record details

Address
9 Haywood Avenue, Rutland, VT 05701
Phone
(802) 775-0007
Listed under
For-profit
Medicare CCN
475012
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
158
Average residents per day
131
Ownership
For-profit, corporation
Legal business name
Nine Haywood Avenue Operations LLC
Chain
Genesis Healthcare (184 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 1, 1970
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 475012. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 3, 2026. CMS lists 31 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 5, 2023 to Jun 3, 2026): 8 from complaint inspections, 4 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 3, 2026Keep residents' personal and medical records private and confidential.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 3, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 3, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 3, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Apr 8, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Apr 8, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services · complaint inspection		G
Actual harm, isolated
Sep 9, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Jun 4, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 11, 2024Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 11, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 11, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 11, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 31. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $40,350 in the last three years.

Apr 8, 2026Fine: $13,065
Apr 8, 2026Fine: $17,665
Sep 9, 2025Fine: $9,620

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.73 hours
Registered nurse (RN) time per resident per day
0.63 hours
Nurse aide time per resident per day
2.05 hours
Total nurse staffing on weekends
3.36 hours
Nursing staff turnover (yearly)
54%
RN turnover (yearly)
45%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Rutland

Rutland Healthcare & Rehabilitation Center46 Nichols Street · Rutland, VT 05701 · (802) 775-2941 · For-profit10 health citations in 3 inspection cycles · last standard inspection Jun 19, 2025 · $32,708 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)The Pines at Rutland Center for Nursing & Rehabili99 Allen Street · Rutland, VT 05701 · (802) 775-2331 · For-profit20 health citations in 3 inspection cycles · last standard inspection Dec 17, 2025 · $8,512 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)

All 3 in Rutland →