Nursing HomeInspections

The Pines at Rutland Center for Nursing & Rehabili

Nursing home in Rutland, VT

Medicare & Medicaid certified4★ overall (CMS)

Call (802) 775-2331Send a messageMap ↗

Public-record details

Address
99 Allen Street, Rutland, VT 05701
Phone
(802) 775-2331
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
475018
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
125
Average residents per day
115
Ownership
For-profit, partnership
Legal business name
Rutland Crossings LLC
Chain
National Health Care Associates (42 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 10, 1971
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 475018. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 17, 2025. CMS lists 20 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 9, 2023 to Dec 17, 2025): 2 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Dec 17, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 17, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 17, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Dec 17, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 17, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 17, 2025Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Nov 25, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Sep 18, 2024Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights		D
Potential for more than minimal harm, isolated
Sep 18, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Sep 18, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Sep 18, 2024Keep signed and dated reports of x-rays and other diagnostic services in the residents record.
Administration		D
Potential for more than minimal harm, isolated
Sep 18, 2024Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 20. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,512 in the last three years.

Sep 18, 2024Fine: $8,512

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.83 hours
Registered nurse (RN) time per resident per day
1.00 hours
Nurse aide time per resident per day
2.17 hours
Total nurse staffing on weekends
3.26 hours
Nursing staff turnover (yearly)
43%
RN turnover (yearly)
29%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Rutland

Rutland Healthcare & Rehabilitation Center46 Nichols Street · Rutland, VT 05701 · (802) 775-2941 · For-profit10 health citations in 3 inspection cycles · last standard inspection Jun 19, 2025 · $32,708 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)Mountain View Center Genesis Healthcare9 Haywood Avenue · Rutland, VT 05701 · (802) 775-0007 · For-profit31 health citations in 3 inspection cycles · last standard inspection Jun 3, 2026 · $40,350 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

All 3 in Rutland →