Portsmouth Health and Rehab
Nursing home in Portsmouth, VA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 900 London Boulevard, Portsmouth, VA 23704
- Phone
- (757) 393-6864
- Listed under
- For-profit
- Medicare CCN
- 495149
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 120
- Average residents per day
- 104
- Ownership
- For-profit, corporation
- Legal business name
- Gl Virginia Portsmouth LLC
- Chain
- Trio Healthcare (9 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 1, 1984
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 28, 2021. CMS lists 64 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 13, 2017 to Sep 19, 2025): 18 from complaint inspections, 6 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 19, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Sep 19, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Sep 19, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Sep 19, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Sep 19, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| Sep 19, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Sep 19, 2025 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J |
| Oct 2, 2024 | Ensure that residents are free from significant medication errors. | G |
| May 23, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| May 23, 2024 | Provide appropriate foot care. | D |
| May 23, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 23, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
Fines and payment denials
CMS records 3 fines totalling $134,401 in the last three years.
| Sep 19, 2025 | Fine: $40,508 |
| Oct 2, 2024 | Fine: $8,824 |
| Mar 22, 2024 | Fine: $85,069 |
Staffing
- Total nurse staffing per resident per day
- 3.24 hours
- Registered nurse (RN) time per resident per day
- 0.36 hours
- Nurse aide time per resident per day
- 2.08 hours
- Total nurse staffing on weekends
- 2.78 hours
- Nursing staff turnover (yearly)
- 62%
- RN turnover (yearly)
- 82%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.