Nursing HomeInspections

Portside Health & Rehab Center

Nursing home in Portsmouth, VA

Medicare & Medicaid certified3★ overall (CMS)

Call (757) 673-5000Send a messageMap ↗

Public-record details

Address
4201 Greenwood Drive, Portsmouth, VA 23701
Phone
(757) 673-5000
Listed under
For-profit
Medicare CCN
495201
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
132
Average residents per day
123
Ownership
For-profit, corporation
Legal business name
Portside Health & Rehab Center, LLC
Chain
Saber Healthcare Group (126 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 20, 1989
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 495201. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 12, 2024. CMS lists 46 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 1, 2019 to Dec 12, 2024): 4 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Dec 12, 2024Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 12, 2024Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 12, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 12, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 12, 2024Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 12, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 12, 2024Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 12, 2024Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 12, 2024Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 12, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Dec 12, 2024Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern
Dec 12, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 46. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $8,018 in the last three years.

Aug 1, 2024Fine: $8,018

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.44 hours
Registered nurse (RN) time per resident per day
0.46 hours
Nurse aide time per resident per day
2.02 hours
Total nurse staffing on weekends
2.95 hours
Nursing staff turnover (yearly)
47%
RN turnover (yearly)
46%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Portsmouth

Autumn Care of Portsmouth3610 Winchester Dr · Portsmouth, VA 23707 · (757) 397-0725 · For-profit43 health citations in 3 inspection cycles · last standard inspection Feb 27, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Portsmouth Health and Rehab900 London Boulevard · Portsmouth, VA 23704 · (757) 393-6864 · For-profit64 health citations in 3 inspection cycles · last standard inspection May 28, 2021 · $134,401 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 3 in Portsmouth →