Nursing HomeInspections

Southampton Memorial Hosp

Nursing home in Franklin, VA

Medicare & Medicaid certified5★ overall (CMS)

Call (757) 569-6287Send a messageMap ↗

Public-record details

Address
100 Fairview Dr, Franklin, VA 23851
Phone
(757) 569-6287
Listed under
Nonprofit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
495157
Overall star rating
5 of 5 ★★★★★
Health inspection rating
4 of 5
Staffing rating
5 of 5
Quality measures rating
4 of 5
Certified beds
129
Average residents per day
88
Ownership
Nonprofit, church related
Legal business name
Bon Secours Mercy Health Franklin LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 2, 1985
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 495157. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 22, 2023. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 18, 2018 to Sep 22, 2023): 0 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Sep 22, 2023Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 22, 2023Keep complete, dated laboratory records in the resident's record.
Administration		D
Potential for more than minimal harm, isolated
Sep 22, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Feb 12, 2020Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 12, 2020Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Feb 12, 2020Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Feb 12, 2020Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 12, 2020Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Feb 12, 2020Keep complete, dated laboratory records in the resident's record.
Administration		D
Potential for more than minimal harm, isolated
Feb 12, 2020Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		E
Potential for more than minimal harm, pattern
Feb 12, 2020Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights		E
Potential for more than minimal harm, pattern
Oct 18, 2018Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 19. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.01 hours
Registered nurse (RN) time per resident per day
1.19 hours
Nurse aide time per resident per day
2.35 hours
Total nurse staffing on weekends
3.40 hours
Nursing staff turnover (yearly)
32%
RN turnover (yearly)
25%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.