Waterview Health & Rehab Center
Nursing home in Hampton, VA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 414 Algonquin Rd, Hampton, VA 23661
- Phone
- (757) 722-9881
- Listed under
- For-profit
- Medicare CCN
- 495308
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 130
- Average residents per day
- 117
- Ownership
- For-profit, limited Liability company
- Legal business name
- Waterview SNF Operations LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Mar 6, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 25, 2023. CMS lists 54 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 22, 2019 to Aug 25, 2023): 14 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 25, 2023 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Aug 25, 2023 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Aug 25, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Aug 25, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Aug 25, 2023 | Ensure each resident receives an accurate assessment. | D |
| Aug 25, 2023 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Aug 25, 2023 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Aug 25, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Aug 25, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Aug 25, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Aug 25, 2023 | Observe each nurse aide's job performance and give regular training. | D |
| Aug 25, 2023 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of… | D |
Fines and payment denials
CMS records 1 fine totalling $14,888 in the last three years.
| Aug 25, 2023 | Fine: $14,888 |
Staffing
- Total nurse staffing per resident per day
- 3.48 hours
- Registered nurse (RN) time per resident per day
- 0.32 hours
- Nurse aide time per resident per day
- 1.93 hours
- Total nurse staffing on weekends
- 3.09 hours
- Nursing staff turnover (yearly)
- 71%
- RN turnover (yearly)
- 75%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.