Nursing HomeInspections

Waterview Health & Rehab Center

Nursing home in Hampton, VA

Medicare & Medicaid certified1★ overall (CMS)

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Public-record details

Address
414 Algonquin Rd, Hampton, VA 23661
Phone
(757) 722-9881
Listed under
For-profit, No fines or payment denials in 3 years
Medicare CCN
495308
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
130
Average residents per day
111
Ownership
For-profit, limited Liability company
Legal business name
Waterview SNF Operations LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 6, 1996
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 495308. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Aug 25, 2023. CMS lists 54 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 22, 2019 to Aug 25, 2023): 0 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Aug 25, 2023Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		D
Potential for more than minimal harm, isolated
Aug 25, 2023Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights		D
Potential for more than minimal harm, isolated
Aug 25, 2023Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Aug 25, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Aug 25, 2023Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Aug 25, 2023Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Aug 25, 2023PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Aug 25, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Aug 25, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 25, 2023Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 25, 2023Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated
Aug 25, 2023Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of…
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 54. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.67 hours
Registered nurse (RN) time per resident per day
0.23 hours
Nurse aide time per resident per day
2.15 hours
Total nurse staffing on weekends
3.26 hours
Nursing staff turnover (yearly)
69%
RN turnover (yearly)
87%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Hampton

Langley Post Acute1028 Topping Lane · Hampton, VA 23666 · (757) 826-4922 · For-profit24 health citations in 3 inspection cycles · last standard inspection Oct 3, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)
Hampton Health & Rehab Center, LLC2230 Executive Drive Revised · Hampton, VA 23666 · (757) 224-2230 · For-profit48 health citations in 3 inspection cycles · last standard inspection Sep 5, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)
Marcella Post Acute305 Marcella Road · Hampton, VA 23666 · (757) 827-8953 · For-profit52 health citations in 3 inspection cycles · last standard inspection May 20, 2026 · $39,200 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

All 4 in Hampton →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error