Nursing HomeInspections

Mountain Laurel Rehabilitation and Nursing

Nursing home in Rural Retreat, VA

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

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Public-record details

Address
514 North Main Street, Rural Retreat, VA 24368
Phone
(276) 686-7000
Listed under
For-profit
Medicare CCN
495417
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
3 of 5
Certified beds
120
Average residents per day
102
Ownership
For-profit, limited Liability company
Legal business name
Wythe Va Opco LLC
Chain
Eastern Healthcare Group (18 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 29, 2015
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 495417. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 8, 2025. CMS lists 87 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 1, 2021 to Apr 8, 2025): 24 from complaint inspections, 8 at the “actual harm” level or higher, including 3 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Apr 8, 2025Post nurse staffing information every day.
Nursing and Physician Services		C
Potential for minimal harm, widespread
Apr 8, 2025Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 8, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 8, 2025Keep residents' personal and medical records private and confidential.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 8, 2025Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 8, 2025Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 8, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 8, 2025PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 8, 2025Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 8, 2025Provide activities to meet all resident's needs.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 8, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 8, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 87. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 8 fines totalling $198,489 in the last three years.

Apr 8, 2025Fine: $170,017
Dec 4, 2024Fine: $8,357
Sep 25, 2023Fine: $4,235
Sep 18, 2023Fine: $3,882
Sep 11, 2023Fine: $3,529
Sep 5, 2023Fine: $3,176
Aug 28, 2023Fine: $2,823
Aug 21, 2023Fine: $2,470

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.14 hours
Registered nurse (RN) time per resident per day
0.43 hours
Nurse aide time per resident per day
1.63 hours
Total nurse staffing on weekends
2.60 hours
Nursing staff turnover (yearly)
63%
RN turnover (yearly)
50%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.